Last updated: January 2025
Please read these Terms & Conditions carefully before using the Essenzar website or placing an order. By accessing our site or completing a purchase, you agree to be bound by these terms.
Essenzar is an online fragrance retailer. References to "we", "us", or "our" mean Essenzar. References to "you" or "your" mean the person visiting or purchasing from our website.
You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this age requirement and that the information you provide is accurate and truthful.
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only; actual products may vary slightly from images shown. We make every effort to display colours accurately, but we cannot guarantee your device's screen accurately reflects the product's appearance.
All fragrances are 100% authentic. We do not sell counterfeit, imitation, or "inspired by" products.
Prices are displayed in USD and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. The price charged will be the price shown at the time of your order. In the event of a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.
Placing an order constitutes an offer to purchase. A contract is only formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including if we suspect fraud, if the product is unavailable, or if a pricing error has occurred.
Payment is due in full at the time of ordering. We accept Visa, Mastercard, American Express, PayPal, and other methods shown at checkout. All transactions are processed securely via our payment providers. We do not store card details on our servers.
Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery. For full details, please see our Shipping & Delivery page.
Our returns policy forms part of these Terms. Please see our Return, Refund & Exchange Policy for full details. Statutory rights are not affected.
All content on this website — including text, images, logos, graphics, and software — is owned by or licensed to Essenzar and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account. We are not liable for losses arising from unauthorised use of your account.
You agree not to:
To the fullest extent permitted by law, Essenzar shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including loss of profits, data, or goodwill. Our total liability to you shall not exceed the amount paid for the relevant order.
Our website and products are provided "as is". We make no warranties, express or implied, regarding fitness for a particular purpose, accuracy, or uninterrupted availability of our website.
These Terms are governed by applicable law. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts. If you are a consumer in the EU, you may also benefit from mandatory consumer protection provisions in your country of residence.
We may update these Terms at any time. The version posted on our website is the current version. Continued use of our site after changes are posted constitutes acceptance.
For any questions about these Terms, please contact us.